Services

From planning and overseeing your Direct Home Care service to coordinating and collaborating with the rest of your healthcare support network, Broad Street Advocates customizes our service to meet your unique needs. Our team is there to make your life easier and help manage your health, while preserving your quality of life.

Our Continuity of Care Model

At Broad Street Advocates, we understand that every client’s needs are different—and that those needs often evolve over time. Whether a client is fully independent, requires occasional check-ins, or needs comprehensive in-home support, our approach is designed to flex with them. Our Continuity of Care model ensures that clients receive consistent, expert oversight and support, wherever they fall on the spectrum of care.

By working closely with clients, families, and healthcare providers, we seamlessly adapt services as circumstances change—from light-touch wellness visits to fully integrated home care solutions. This allows us to deliver peace of mind today and prepare proactively for tomorrow.

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Health & Wellness Concierge

We help clients take control of their healthcare journey by building a comprehensive health profile and proactively managing their wellness. Our services include:

  • Personalized health planning, medication review, and wellness goal-setting

  • Attending physician and therapy sessions for better care coordination

  • Regular check-ins to monitor overall health and well-being

  • Family education and support

  • Introducing trusted specialists through our Professional Network

Additional Support for Greater Peace of Mind

When full-time care isn’t needed, but families want the confidence of additional medical oversight, Broad Street Advocates can supplement our Advocacy with Concierge Nursing support. Concierge Nursing offers a personalized, flexible approach that blends clinical expertise with everyday support:

  • Regular visits or ongoing care from experienced Nurses who know the client and family personally

  • Continuous assessment of health, home environment, and evolving care needs

  • Real-time updates to families, providing transparency and peace of mind

  • Early identification of risks to maximize quality of life

  • A consistent, trusted presence — more than a visit, a relationship

Full-Time Care Needs

For clients managing more complex health conditions, our Advocates lead a fully integrated Home Support Solution, ensuring Continuity of Care through:

  • Custom care planning built through direct collaboration with your healthcare network

  • Coordinated Private Nursing and Home Care services to deliver comprehensive in-home support

  • Ongoing monitoring and adaptive care planning to ensure your needs are continuously met as your situation evolves

This integrated approach allows us to support even the most complex underlying health conditions while preserving independence and quality of life.

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Advocacy-Led Care

We guide our clients through the complexities of healthcare by:

  • Coordinating care with physicians, therapists, and other medical providers.

  • Ensuring all aspects of care are aligned with the client’s needs and goals.

  • Proactively addressing potential challenges to improve outcomes.

Integrated Model

Our integrated approach combines:

  • Private Nursing: Skilled, compassionate care tailored to individual requirements.

  • Home Care: Supportive services that enhance quality of life at home.

  • Professional Network: Partnerships with complementary resources to ensure cohesive and comprehensive care.

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Discharge & Transition Planning

We work closely with hospital, rehab, and medical facility discharge planners and case managers to develop a transition plan to the home prior to discharge. This collaborative approach leads to a smoother process with more successful outcomes, while also reducing stress and anxiety for both clients and their families.

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