How We Work

Because Broad Street’s Patient Advocates all come from clinical backgrounds and have extensive experience, they are very knowledgeable about a variety of underlying health conditions and how to support those conditions in the home.

The Broad Street Difference

  1. We go beyond referrals — we actively manage your care and daily well-being.

  2. We integrate advocacy with direct support services, ensuring continuity of care.

  3. Our Nurse Case Managers provide expert, hands-on guidance, not just care coordination.

  4. We proactively plan for your future health needs, rather than reacting to crises.

  5. Our approach is deeply personalized, focused on your goals and independence.

Nurse Advocate Services
Illinois Patient Advocate Services

Unique Approach

Broad Street Advocates focuses exclusively on healthcare advocacy, bridging the critical gap between medical treatment and home care. Our proactive management model ensures that our clients receive seamless, personalized, and forward-thinking solutions.

Senior Advisor and Patient Advocacy Service
Geriatric Care Managers in Chicago Illinoins

Supporting a Range of Conditions

Broad Street Advocates specializes in supporting clients managing a variety of conditions, including Parkinson’s Disease and other movement disorders, Alzheimer’s Disease and other forms of dementia, Stroke Recovery, and Rehabilitation and Cancer Care. Our team is experienced in addressing the unique challenges of these conditions, offering tailored care plans, proactive management strategies, and compassionate support to improve quality of life. By collaborating with medical providers, therapists, and caregivers, we ensure that clients and their families receive cohesive and comprehensive care.

What People Are Saying About Us

Broad Street is an integrated nurse advocacy and care management group with concierge home care and home nursing services. Their team is comprised of top-notch professionals who customize support solutions to each individual and family’s needs. The Margo Fowler Family Foundation is proud to partner with this organization to serve people and families affected by dementia in the Chicagoland area. Highly recommend Broad Street.”

— Mike Fowler

The attention and empathy and support I received from Valerie, our patient advocate and case manager, was a life saver for me. Even before I contracted with Broad Street, Valerie was hugely helpful in finding me solutions and checked on me and offered assistance that literally extended my husband's life. After contracting she continued to be supportive and listening and provided 2 good caregivers and continued to check to make sure everything worked out okay for me. My experience with Broad Street exceeded any expectations I had.”

— Catherine E.

I highly recommend Broad Street! I connected with them while in the middle of an unexpected out of state hospital stay with my husband, which was filled with uncertainty and a lot of chaos. Our Broad Street advocate was a life line as I worked to line up care for our return. Both the case manager and the caregiver were waiting for us when we arrived home in the evening, significantly easing the transition for the entire family.”

— Michelle R.

Broad Street provides exceptional services! I had health issues lasting over 6 months and Amy (Care Manager) immediately initiated contact, took down pertinent information and set up a schedule for me and helped provide excellent care for me. Amy also checked in with me as well as my family to make sure that I was being taken care of to my satisfaction and my health was improving. If there were questions or concerns she was always available by text or phone. Broad Street is an excellent company, especially in a time of need. I recommend them without reservation.”

— David K.

Your Advocacy Questions, Answered

  • We specialize in bridging the gap between medical providers and home care. Our integrated model combines Private Nursing, Home Care, and a Professional Network to offer a proactive, tailored approach to care.

  • Our Nurse Case Managers act as a bridge between clients, medical providers, and home care, ensuring that all aspects of care are aligned. They assist with scheduling, communication, and addressing gaps in care, providing a seamless healthcare experience.

  • Yes, we collaborate with your existing healthcare providers, including physicians, therapists, and specialists, to create a cohesive care plan that aligns with your goals and needs.

  • Yes. in fact, this is one of our unique service offerings. We work closely with hospital, rehab, and medical facility discharge planners and case managers to develop a transition plan to the home prior to discharge.

  • No, our advocacy services are available independently. In fact, our clients often engage with us well before in-home care is needed so we can help them proactively manage their healthcare needs. Because of this proactive approach, It Is a seamless transition if our clients require nursing or home care later.

  • A personalized care plan includes an assessment of your needs, coordination with your healthcare team, and tailored services that evolve with you over time. We focus on proactive management to prevent complications and improve outcomes.

  • Our team ensures clear, consistent communication by coordinating directly with providers, sharing updates, and facilitating regular check-ins. This prevents gaps in care and keeps everyone aligned on your progress.

  • We work closely with clients to identify risks and implement preventative measures, such as regular check-ups, wellness interventions, and education, to avoid potential health challenges. We also offer a Wellness Concierge service.

  • Advocacy services benefit clients who want proactive healthcare management, those navigating complex medical situations, or individuals transitioning between medical facilities and home.

  • Simply contact us through our inquiry form or call us at 312-646-0152 to speak with one of our advocates. We’ll start with an initial assessment to understand your needs and discuss how we can support you.