What We Mean by Continuum of Care
At Broad Street Advocates & Private Nursing, we talk a lot about the Continuum of Care - but what does that really mean?
In the traditional healthcare world, "continuum of care" usually refers to a sequence of medical services: hospitalization, rehab, home health. Each stage is distinct, often disconnected, and almost always complicated by insurance rules, clinical thresholds, or system limitations.
We see it differently.
At Broad Street, the Continuum of Care is a relationship-driven, personalized journey - not a series of handoffs. It’s a living, evolving model that adapts to what each client needs, when they need it, delivered by people who know them well.
A More Human Approach to Care
We believe that care should be continuous, not fragmented. That support should serve the person, not the protocol. And that the best outcomes come from knowing someone deeply, reading beyond their chart.
That’s why we built our model to incorporate multiple services under one roof, all managed by a consistent team:
Advocacy - Navigating the system, coordinating care, and representing the client’s best interests
Private Nursing - Nurses who act as caregivers, offering both clinical support and everyday assistance
Home Care - Trained caregivers who provide non-clinical help with daily activities
Wellness Concierge - Wellness planning, health monitoring, and preventative strategies
Discharge Planning - Helping clients move safely and confidently from hospital or rehab back home
Each of these services can stand alone, but they work best together. That’s the continuum.
Why It Matters
Most families don’t think about the “continuum of care” until something goes wrong. Either a loved one is discharged from the hospital with no plan, or the home health nurse stops showing up, or a caregiver calls in sick with no backup.
That’s where Broad Street is different.
We stay involved across time - adjusting support as conditions change, coordinating care as needs evolve, and offering guidance when things feel uncertain.
This continuity reduces stress, prevents crises, and allows our clients to live with more stability, more dignity, and more confidence.
A Client’s Experience Across the Continuum
Here’s what our Continuum of Care might look like in real life:
A client starts with Advocacy and Concierge Wellness support, creating a personalized health plan, reviewing medications, attending appointments, and setting up systems for long-term well-being
Over time, as health conditions become more complex, they transition to Private Nursing, allowing a Nurse who already knows them to provide more advanced care, monitor for changes, and ensure clinical oversight
As daily needs begin to increase, they add Home Care, bringing in a consistent caregiver to help with meals, errands, and personal care, all coordinated by the same Advocate
Throughout it all, the same Broad Street team stays engaged, adapting the care plan as needed, communicating with family and physicians, and offering continuity that reduces stress and prevents gaps in care
That’s the Broad Street difference.
A Philosophy of Continuity, Not Just a Care Plan
Ultimately, the Continuum of Care is not just a structure, it’s a philosophy. It’s about staying with people, not passing them along. It’s about proactive care, not just reactive services. And it’s about offering the right support at the right time, without requiring a new agency, a new provider, or a new plan every time something changes.
Whether you need a little help, a lot of help, or just someone to help you figure it all out - Broad Street is with you.
Start wherever you are. We’ll meet you there and bridge the gap from healthcare to home.
Contact us at: 312-646-0152
Email us at: hello@broadstreetadvocates.com
Visit: broadstreetadvocates.com
